Bali Catamarans, in its capacity as Data Controller, attaches great importance to the protection and the respect of your privacy. The following policy document is intended to inform you of our practices regarding the collection, use, and sharing of information that you may provide to us through our Website, accessible at the URL: https://www.bali-catamarans.com/en/ .
By accessing our Website and using our services, you acknowledge that you have read and understand the following privacy policy and the information collection and processing practices described herein.
To this end, the company Bali Catamarans and all its employees are committed to:
To collect and to use only data having a precise and legitimate purpose determined in advance,
To only collect data in one of the following settings:
Data necessary for the execution of contracts and services requested
Express and specific consent from you
Duly justified legitimate interest of the company
Only collect and use data that is strictly necessary for processing
Only keep data for a limited period of time consistent with the services provided
Only transfer data when necessary and in compliance with legal security rules
To ensure that your rights are respected and the conditions for exercising those rights are met.
1- THE INFORMATION WE COLLECT
1.1 Information that you provide directly to us
By using our services, you are led to transmit information to us, some of which is of a nature to identify you “Personal Data”. This is notably the case when you complete our contact forms.
The data necessary for the use of the service that we may collect are as follows:
Surname
First name
E-mail address
Postal address
Postcode/Zipcode
City
Country
State
Language
Telephone number
Boat model
Mobility
Position
Type of contract
Curriculum vitae
Letter of motivation
Login
Password with non-reversible encryption
A copy of all exchanges between you and Bali Catamarans
The details of your visits to our website
For each of above, you are informed of the data which are necessary and those which are optional by asterisks on the adjacent to the information requested on the forms.
1.2 Information we collect automatically
Each time you visit our website, we may collect, in accordance with the relevant legislation and with your consent, where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as, in particular, your IP addresses, connection data, types and versions of Internet browser used, types and versions of plug-ins for your browser, operating systems and platforms, data concerning your browsing on our website (in particular the pages visited, the content, the search terms used, and the duration of consultation of certain pages). This information is collected by means of Cookies. This information may also be used to improve the functionality and performance of the application used.
1.3 How is your personal data collected?
The data we collect and process may be provided by you when you fill in forms on the company’s websites and applications or when you specifically give your consent.
Technical information is collected by means of your browser on the operating system and browser used, or through the use of Cookies.
2- HOW LONG WE KEEP YOUR DATA
We retain your personal data only for as long as is necessary for the purposes for which we collected them, including, as necessary, to meet any legal or accounting requirements and any legal accountability obligations.
In determining the appropriate retention period for personal data, we take into account the nature and sensitivity of the data, the risk of harm that may arise from unauthorised use or disclosure of your data, the purposes for which we process your data, and the possibility of achieving those purposes by other means, as well as applicable legal requirements.
The durations are as follows:
5 years from the closure of the customer relationship
3 years for prospects from the date of the last visit to the website.
13 months for Cookies from the time they are placed on your computer or terminal
Geolocation data: only for the duration of the session or website browsing
3- USE OF DATA
Bali Catamarans collects and uses your data for specific purposes only and for purposes limited to what is necessary for you, namely:
3.1 Managing subscriptions
Bali Catamarans can request certain information, such as the email address in order to send you information and news. At all times, you retain the option to unsubscribe from these news feeds by following the link provided in the email.
This processing is done on the basis of your consent.
3.2 Communicating with you
Bali Catamarans may be led to collect and process certain information necessary to the execution of the commercial relationship. For example, to undertake after-sales services. These collected data allow us to communicate with you.
Such processing may be necessary for the performance of our contractual obligations or is carried out with your consent, and/or may be necessary for the establishment, exercise or defence of legal claims.
This data may also enable us to inform you of changes to our services, and to improve or optimise our services.
3.3 Communicating with third parties
Bali Catamarans may use your information if we believe that elements of the information may be necessary to ensure our defence in the event of legal action, or when there is an obligation or a request for communication with a legal basis, or to act against any illegal activity or activity presumed to be illegal, to protect and defend rights or to secure our information system.
3.4 Processing of your order
Bali Catamarans is unable to execute the contracts concluded with it or with its commercial partners without obtaining certain information from you.
Processing of such information is necessary for the execution of the respective contractual obligations.
When you make a transaction through our website, Bali Catamarans does not keep your payment data but only the data related to the transaction (date, amount, place of delivery, etc.).
4- RECIPIENTS OF INFORMATION COLLECTED
Within the framework of the use of our services, we are likely to share information concerning you, notably personal data, with the subcontractors we use for technical services, payment services, or with the suppliers of analytical solutions and software solutions and business applications.
We will only share your data with such third parties described above in the following cases:
When we use a service provider in the context of the execution of any contract concluded between you and us or in order to provide or improve our services,
When we use technical subcontractors chosen by the Company, on behalf of or on the instructions of Bali Catamarans, in particular to host and store user data on their servers and to ensure the integrity and security of our data,
When we use providers of analytical solutions to improve and optimize our website,
When we use software and business application providers to better manage our business,
When we are legally obliged to do so, in the event of an emergency involving public health or the physical integrity of a person, in the context of enquiries and investigations, or in order to guarantee the rights, property and safety of the Company, its members and more generally any third party,
In the event of a sale of the Company or any of its assets, we reserve the right to share your personal data with the purchaser of the Company or such assets.
5- WHERE IS YOUR DATA TRANSFERRED?
5.1 Where does Bali Catamarans transfer data?
The Company does not seek to keep your data outside the European Union. Despite this, some service providers, including software solution providers, are likely to be located outside the European Union.
Prior to transfer of data outside the European Union, Bali Catamarans undertakes to implement the procedures required to obtain the necessary guarantees for the security of such transfer, including in countries that do not present an adequate level of protection, through the standard terms of the European Union.
5.2 Where are the data collected via our website hosted?
Bali Catamarans uses an IT service provider that is responsible for hosting data related to the management of the website and the applications
These data are hosted via collective or dedicated servers at OVH. This subcontractor allows the IT service provider to choose the physical location of the data storage. The IT Service Provider has chosen to have the data hosted on servers located on French territory.
You will find all the information relating to the protection of personal data on their website: https://www.ovhcloud.com/en-gb/personal-data-protection/
6- USERS’ RIGHTS
Pursuant to the provisions of EU Regulation 2016/679, known as the General Data Protection Regulations, you have the following rights with regard to your data:
Right of access: you have the right to ask us what data we have about you, and have the right to request the deletion of erroneous or obsolete data,
Right of correction and deletion: you have the option to correct your data and request their deletion,
Right to object: you have the option to object to the transmission of your data,
Right to portability of your data: you have the right to request a digital copy of your data from us or to have your data transferred directly to another service provider,
Right to lodge a complaint with the competent authorities: you have the right to lodge a complaint with the competent authorities should you believe that we have not respected your rights,
You have the right to set out instructions on what to do with your personal data in the event of your death,
The exercising of these rights is, however, limited to a reasonable processing of your requests, for which we reserve the right to refuse any excessive requests or for reasons of legitimate interests (litigation or legal obligations or data necessary as part of a contractual relationship).
In order to exercise your rights, you may wite to us at the following e-mail address: mathilde.besson@catanagroup.com or by sending us a letter to the following address: BALI Catamarans, Zone Technique du Port, 66140 Canet en Roussillon, FRANCE.
Proof of identity may be requested.
7- MINORS
Article 40 of the French GDPR law (“Loi sur l’Informatique et Libertés”), as amended, establishes a specific right to be forgotten for minors.
An Internet user under 18 years of age at the time of the publication or the creation of an account online can directly request that Bali Catamarans erase any data concerning them, and this, as soon as possible
Such deletion is, however, limited when the information is necessary for information purposes, for reasons of public interest or is required in respect a legal obligation.
8- COOKIES
8.1- What is a Cookie?
A Cookie is a system capable of storing and/or collecting information relating to the browsing of the user’s terminal (computer, tablet, etc.) subject to the user’s agreement and unless the user opposes the use of cookies.
8.2 Purposes of cookies used on the website
The cookies used allow Bali Catamarans to store information relating to registration or access to our services, to implement security measures or to adapt the presentation of services to the display preferences of the terminal (eg. language, operating system, etc.). They also allow you to access your personal account.
Cookies make it possible to establish statistics and volumes of frequentation and use of the various elements making up the Services (pages and content visited, path) such as GOOGLE ANALYTICS, to carry out studies that will be used to improve the content offered by the Services. Cookies also allow us to personalise your relationship with our Company by offering you targeted advertising. In this respect, we may use the services of online advertising companies.
Should the User wish to obtain further information on cookies, their rights and how to block them, they can consult the following website http://www.youronlinechoices.eu/ or the CNIL (the French National Commission on Informatics and Liberties) website at http:// https://www.cnil.fr/en/home/. The User may also modify their preferences concerning cookies directly from the interface provided for this purpose by clicking on this link.
8.3 The choice of the User concerning cookies
The User may at any time express and modify their wishes regarding cookies.
The User can configure their browser such that cookies are saved or rejected, either temporarily or permanently.
The fact of continuing your browsing after having been informed of the categories of cookies likely to be installed on your computer or device and their purposes shall constitute your consent to the deposit of cookies on your computer or device.
It is possible that settings chosen may modify and/or restrict access to and use of the Services.
To this end, the Website includes different categories of cookies that will only be installed if you continue your browsing after reading the banner displayed on the first page of the site that was visited and informing you of their existence and purpose or once you have set your cookie preferences by using the link provided for this purpose on the cookie banner.
8.3.1 – Technical Cookies
If you refuse the saving of cookies to your computer or device, you will no longer benefit from a number of features and continued browsing on the Website will be likely to be modified or impossible.
Bali Catamarans declines any responsibility concerning the consequences related to the degraded functioning of the Services resulting from the impossibility for Bali Catamarans to record or to consult the tracers necessary to the functioning of the Website that have been refused or removed by the User.
8.3.2 – Statistical and audience analysis Cookies
The Cookies used enable us to establish statistics concerning the volume of visits to our websites and services (number of visits, unique visitors, pages viewed) and statistics concerning the use of the various elements that make them up (sections and content visited, browsing paths taken).
These cookies also allow us to improve the interest and ergonomics of our website, our services and the various elements that comprise them. They are also used to offer you content tailored to your interests. Lastly, they allow us to detect any browsing difficulties.
8.3.3 – Advertising and Targeted Advertising Cookies
Advertising Cookies are used notably to:
avoid the repeated display of the same advertisement, even when the advertisement is not linked to your preferences,
to determine in real time which advertisement to display according to your centres of interest in the light of your recent browsing on the Websites and the Application and on other websites,
to contribute to improve your browsing experience and make it more interesting as well as to improve the relevance of messages that are likely to be sent to you having previously accepted the possibility of the sending of such messages.
In addition, Bali Catamarans is likely, subject to your choice, to associate browser information processed by the Cookies with your Personal Data in order to send you, for example, electronic prospecting.
You have the right to exercise a choice of cookie preferences in accordance with article 8.4.
8.3.4- Third party Cookies
The Website may use social network plug-ins such as YouTube, Facebook, Twitter, LinkedIn, and others. For example, if the Customer is logged in to YouTube while browsing the Website, and they activate a YouTube video used on the site, YouTube will be able to directly link their visit to their YouTube profile even if the Customer has not used the share button.
If the Customer interacts through the plug-ins, for example by clicking on the Facebook “Like” button or leaving a Facebook comment, the corresponding information will be transmitted and stored on a Facebook server.
Bali Catamarans does not manage the data collected by Social Networks via buttons or widgets. You must check the policy relating to the protection of personal data published by the relevant Social Networks, to know and understand the methods of processing and use of the data collected by the Social Network as well as the settings options possibilities which it has to protect your privacy.
If you do not want the Social Network to link the information collected through our Company to your Social Network user account, you should disconnect from the Social Network before consulting the Website.
8.4- How can you exercise your Cookie management choices?
By continuing to browse the Website, you are accepting that Cookies from the Publisher and from third parties may be deposited on your computer or device, for the purposes specified in the information banner and in this Charter.
You can exercise your choices by using the link provided for this purpose on the Cookies banner.
9- SECURITY
Bali Catamarans implements directly, or ensures with its providers that they implement all technical means appropriate in accordance with standard practice, to maintain the integrity, digital and physical security, and confidentiality of data, and in particular prevent them from being distorted, damaged, or that unauthorized third parties may have access, be able to capture or use them, including by means of protection such as the establishment of an SSL certificate, encryption, access codes, firewalls, antivirus technology and all other appropriate technical means.
